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Privacy Policy

Our commitment to protecting your privacy and personal data.

1. General Information

  • Company Name: Joiners
  • Address: 53 avenue du maréchal Foch, 78400 Chatou
  • Website: joiner.io
  • Data Protection Officer: Xavier HOPE BRIDARD (Email: xavier@joiners.io)

2. Types of Data Collected

We collect the following personal data:

  • Name
  • Email address
  • Phone number
  • IP address
  • Payment data

Sources of data:

  • Forms on our website
  • Cookies
  • Third-party platforms: HubSpot, Stripe, Heroku, Google Analytics, Google Tag Manager, Zapier, Posthog

3. Use of Data

The personal data collected is used for the following purposes:

  • Marketing: To inform you about our services, special offers, and news.
  • Service Improvement: To analyze and improve the quality of our services.
  • Legal Obligations: To comply with our legal and regulatory obligations.

Data Sharing:
We share data with the following software solutions as part of data processing within Joiners:

  • HubSpot
  • Slack
  • Heroku
  • Zapier
  • Google Analytics

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Consent: Processing is based on the explicit consent of users.
  • Contract: Processing of data such as payments, email, name, first name, phone number, and the name and address of the client company is necessary for the performance of the contract.
  • Legal Obligation: We collect certain data to comply with legal obligations.

5. Users' Rights

You have the following rights regarding your personal data:

  • Access and Rectification: You can access your personal data and correct it if it is inaccurate.
  • Deletion: You can request the deletion of your personal data.
  • Data Portability: You have the right to receive a structured copy of your personal data.
  • Right to Object: You can object to the processing of your personal data for legitimate reasons.

6. Data Security

We take the security of your data very seriously. Data management is outsourced to partners such as Heroku, HubSpot, Google Analytics, who adhere to high standards of data security and protection.

Data Retention Period:
Your personal data is retained for 5 years after your last interaction with our services.

7. Cookies and Similar Technologies

We use the following types of cookies on our website:

  • Technical cookies
  • Analytical cookies
  • Advertising cookies

Consent Banner:
On your first visit to our website, a cookie consent banner allows you to manage your preferences.

8. Changes to the Privacy Policy

We may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will notify you by email.

9. Contact

For any questions or requests regarding this privacy policy, you can contact us at: contact@joiners.io